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Customer stories

Real challenges. Practical solutions.

Our work usually starts with a business problem rather than a technology requirement. Here is how we have helped organisations transform processes, connect systems, automate awkward work and extend Microsoft technology where there was a genuine reason to.

If we cannot substantiate the claim, we do not publish the claim.

In their own words

Customers describing the work.

Published customer material. Nothing here is scripted by us after the fact.

Hill & Smith customer story

Hill & Smith · Manufacturing

We transformed our business practices in just 5 months

Hill & Smith describe their Dynamics 365 implementation with InteliSense in their own words.

British Society of Lifestyle Medicine customer story

British Society of Lifestyle Medicine · Membership organisation

Implementing D365 for the British Society of Lifestyle Medicine

A membership organisation describes implementing Dynamics 365 with InteliSense.

InteliSense customers customer story

InteliSense customers

Hear our customers talk about InteliSense

Several customers describe working with InteliSense, in their own words.

Customer not named in the published video customer story

Customer not named in the published video

Moving from Salesforce to D365 made easy with RAPID 10

A published video describing a move from Salesforce to Dynamics 365 using the RAPID 10 route.

Customer not named in the published video customer story

Customer not named in the published video

A recent client said this about their 30 day ERP upgrade

A published video in which a client describes a 30 day Dynamics 365 ERP upgrade.

Customers

Open a customer to see the detail.

Each customer has its own page: the relationship, the challenges we solved and the reasoning behind each answer.

7 documented challenges across infrastructure, distribution, flooring and non-profit work. A selection of the customer work currently documented on the site. More customer stories are being prepared and added.

Proportionate engineering

Not every problem deserves the same architecture.

We do not customise for the sake of it. The same team chose middleware, Azure services and a Power Automate flow in three different situations, because that is what each problem warranted.

Enterprise integration

Hill & Smith, Reflow into Dynamics 365 Finance and Operations, handled through our own integration middleware, IDM.

Azure integration

Eland Cables, the ATMS warehouse system connected to Dynamics using Azure services and the standard data management framework.

Power Platform automation

Canon Collins Trust, SharePoint, Excel and CRM kept in step with Power Automate rather than a development project.

Have a similar challenge?

Tell us what is not working and we will be straight with you.

Not every requirement needs custom development. If you are dealing with an unusual process, a stubborn integration or a Dynamics limitation, we can help work out whether the right answer is configuration, an ISV, an integration or engineering.

How we deliver